Contact

Talk to a human at CogniSpan.

We publish every way to reach us, along with the hours we keep and how fast we answer. No ticket maze, no chatbot gate.

General & supporthello@cognispan.app

First response within 1 business day; 4 hours on Growth plans.

Sales & demossales@cognispan.app

Plan sizing, pilots and Enterprise scoping.

Billing & invoicesbilling@cognispan.app

Receipts, plan changes, cancellations and refund requests.

Security & privacysecurity@cognispan.app

Vulnerability reports and data-subject requests.

Phone(417) 261-6439

Mon–Fri, 9:00–18:00 US Central. Voicemail returned same business day.

Business details

Who you are contracting with

CogniSpan is operated by COGNISPAN LLC, a Missouri limited liability company. These are the details that appear on your invoices and card statements.

Legal entity
COGNISPAN LLC
Registered address
231 S Bemiston Ave Ste 850 PMB 163840, Saint Louis, MO 63105, United States
Business hours
Monday to Friday, 9:00–18:00 US Central (excluding US federal holidays)
Service area
United States, Canada, United Kingdom and the EEA
Billing currency
US dollars (USD)
Website
cognispan.app
Next step

Want the walkthrough instead?

Join the waitlist and we'll send a scoped onboarding plan for your catalog size.